When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.
We want you to understand the types of information we collect as you use our services.
We collect information to provide better services to all our users — from figuring out basic stuff like your professional rank, expiry dates to enable alorithms to work effectively.
When you create an Engemba® Account, you provide us with personal information that includes your name and a password. You would also need to a phone number, email address, communication address and similar - to receive updates about our services.r
We also collect the content you create, upload, or receive from others when using our services. This includes things like email you write and receive, photos and videos you save, docs and spreadsheets you create to provide intelligence to the document storage using algorithms.
We also use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues that you report to us. And we use your information to make improvements to our services — for example, understanding what times of day there are most users used across our services.
We use the information we collect in existing services to help us develop new ones.
We use data for analytics and measurement to understand how our services are used. For example, we analyze data about your visits to our sites to do things like optimize product design.
We use information we collect, like your email address, to interact with you directly. For example, we may send you a notification. We may let you know about upcoming changes or improvements to our services. And if you contact Engemba®, we’ll keep a record of your request in order to help solve any issues you might be facing.
We use information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm Engemba®, our users, or the public.
When you’re signed in, you can always review and update information by visiting the services you use.
We’ll share personal information outside of Engemba® when we have your consent. For example, if you use the skilling services to make a reservation for a course through a booking service, we’ll get your permission before sharing your name or phone number with the institution. We’ll ask for your explicit consent to share any sensitive personal information.
We provide personal information to our affiliates and other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. For example, we use service providers to help operate our data centers, deliver our products and services, improve our internal business processes, and offer additional support to customers and users. We also use service providers to help review content for public safety.
We will share personal information outside of Engemba® if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:
Meet any applicable law, regulation, legal process, or enforceable governmental request.
We share information about the number and type of requests we receive from governments in our Transparency Report.
Enforce applicable Terms of Service, including investigation of potential violations.
Detect, prevent, or otherwise address fraud, security, or technical issues.
Protect against harm to the rights, property or safety of Engemba®, our users, or the public as required or permitted by law.
If Engemba® is involved in a merger, acquisition, or sale of assets, we’ll continue to ensure the confidentiality of your personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.
Engemba® products are built with strong security features that continuously protect your information. Our services are based on compute and storage solutions using the public cloud services. The insights we gain from maintaining our services help us detect and automatically block security threats from ever reaching you. And if we do detect something risky that we think you should know about, we’ll notify you and help guide you through steps to stay better protected.
Your data is protected from hacking / data theft both through security systems that are in place by the cloud service providers and Engemba’s own security systems..
We work hard to protect you and Engemba® from unauthorized access, alteration, disclosure, or destruction of information we hold, including:
We use encryption to keep your data private while in transit.
We review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systems.
We restrict access to personal information to Engemba® employees, contractors, and agents who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
You can export a copy of your information or delete it from your Engemba® Account at any time
You can export a copy of content in your Engemba® Account if you want to back it up or use it with a service outside of Engemba®.
To delete your information, you can:
Delete your content from specific Engemba® services
Search for and then delete specific items
Delete specific Engemba® products, including your information associated with those products
We change this Privacy Policy from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We always indicate the date the last changes were published and we offer access to archived versions for your review. If changes are significant, we’ll provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).